Our services
From consulting and strategy development to implementation and support, our comprehensive services can help your business thrive.
Many times claim rejections and denials by payers incorrectly. It becomes necessary for office staff to call the appropriate insurance carrier to get additional information. It will keep them on the phone for long time. Office staff should be spent that time with patients in the reception area or with new patients on the telephone
Ttrident provides accurate insurance denial reason so easy to follow up with Member. Our staff will update data into your software and attaches all services without the involvement of your office staff.
Dental Claims Billing Services
Dental insurance billing claims for primary and secondary claims are sent electronically within 48 hours. Pre-authorizations will be sent to insurance companies when requested. Any current electronic claims system you are using we will do. If you are currently sending paper claims, we will assist you in setting up electronic claims at no additional cost to you. Every claim is audited before it is sent to an insurance company to ensure that the claim will not be denied over a clerical error, which typically occurs 3-4 times per week in most dental offices.
Electronic attachments will be sent for all claims when available. If an insurance company will not accept electronic attachments, we will process a paper attachment through the mail but we will ask you to print and submit.
Account Receivable Follow-up:
If your collection rates are below 100%, you need our help! Unpaid and delinquent claims are time-consuming and challenging for any office to collect. TTRIDENT dental billing service ensures proper electronic claims and electronic attachment submission, accurate posting of all EOB credits and adjustments to patient ledgers, investigation and appeal questionable denied claims in a timely manner, appeal claims with proven appeal narratives that will work for the most difficult circumstances, and report to you regularly with daily progress reports. All overdue insurance balances that are thirty days old or older are followed up on weekly. In your daily email summary, you will learn how many of these types of claims were worked that day.
Claim Status, Claims Adjudication & Re-submission
Our Claims Status service, we will provide the valid reason for non-payment of a claim and provide our clients with details as to what is required to "fix it" and resubmit the claim. Our team will determine the reason behind claim not being paid and handle the adjudication and re-submission of the claim saving your office the time to accomplish this function. In either case, your claims will be handled in a timely and efficient manner reducing your outstanding A/R. Our dedicated team will make sure to update all call notes in your practice management system.
EOB Payment Posting
All insurance payments and insurance contract adjustments are posted to the patient ledgers accurately and timely–within 72 hours after the EOB is scanned by your office. We recommend depositing the checks the next day, ensuring that our daily deposits balance with what is posted daily. Our team member will communicate with your office manager via email to ensure smooth end-of-day close-out of patient ledgers.
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